Have questions about your account, subscription, or audio playback? Our team is ready to help you directly. We do not outsource support or use automated bots.
Email us at:
support@claranarratio.com
We typically respond to all inquiries within 24 hours, Monday through Friday.
Once you add a book to your personal shelf, you can toggle the "Download for Offline" option on the book detail screen. This downloads all audio chapters into your browser's persistent storage so you can listen even without an internet connection.
Yes, ClaraNarratio is built as a Progressive Web Application (PWA). Simply open our app URL (app.claranarratio.com) in Safari (iOS) or Chrome (Android) and choose "Add to Home Screen" to install it as a native-feeling app.
Go to the settings screen within the mobile application. You will find a "Manage Subscription" button which allows you to cancel your subscription, update payment methods, or view billing receipts instantly.